You and your team are amazing ...
Been there. At one point, I had 8 people working at my lash salon but we were losing clients, and it was hurting my bottom line.
My team’s work was beautiful but they didn't understand the little touches that made our clients feel special.
That’s when I discovered that building a successful beauty business is NOT about doubling down on skills training or hustling for new clients.
So why aren’t more repeat clients coming through the door?
It’s about improving the client experience so people Keep. Coming. Back.
We’re talking:
Making more with less effort
A well trained team that reflects your business values
Brag-worthy client care
Make every client feel special throughout their salon visit while creating a process that encourages rebooking, not one-time visits.
All while cultivating the kind of amazing experiences your clients will thank you for!
Enter Booked and Busy, where you get access to the exact training manual I used to grow our client retention rate to over 80% … and my business to 7 figures
that make clients feel special at every turn:
with my exact training manual for every stage of an appointment visit.
Swipe this 37-page training manual to create consistent, memorable client experiences (regardless of who’s at the register)
👉🏼 Instant access to a downloadable PDF
and how to avoid using the one word that scares off clients (starts with “re” ends with “book”).
👉🏼 REAL examples, pro tips
Booked and Busy to share with your team or make it your own. I’ll show you how!
👉🏼 Copy and paste
Buy now for $197 + GST
Because really, which client would you rather attract?
$200 appointment
= $200 for a one-time visit
$200 appointment
$200 appointment
$200 appointment
$200 appointment
= $200 every 2-3 weeks for as long you want!
VS
(Kind of a no-brainer)
Client 1
Client 2
lauren lappin
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